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Managers blamed for poor internal communication

Thursday 28 April 2011 by Gina Le Prevost

Many individuals in areas such as finance jobs could see their bosses as a barrier to productivity at their firm, according to new research.

A survey by the Institute of Internal Communication (IoIC), reported by HR Magazine, revealed 46 per cent of respondents felt senior management is a major block to progress in key areas.

It also found that staff members would be more encouraged to communicate with their superiors if they feel their team leaders are understanding and supportive, or if they have a mentor.

Chairman of the IoIC Dominic Walters said the results of the poll "clearly illustrate the challenges faced by internal communicators in getting through to business leaders, but also how important it is for them to have the abilities required to break down barriers".

He added that personal skills are an important a part of management as technical knowledge and good business abilities.

Earlier this month, a study by Canadian Life found there is a "values gap" between bosses and employees as to what benefits they feel companies should offer their staff.